businessman on the phone


Reach customers with outbound calls

Anderson Group BPO, Inc. helps clients achieve business goals by training our people to execute our services in the best way possible. Eager and earnest, we deliver exceptional solutions to help clients succeed. One of our methods in realizing this mission is through our outbound calls.

This is a type of call center where agents call potential and existing customers to help fulfill client goals. The aim of an outbound call center agent is to meet target quotas in making sales, promoting products and services, and gathering leads. To measure the agents’ success, BPO companies use Key Performance Indicators (KPIs) such as sales conversion rate, calls per agent, and first call close.

Our strategic and results-driven outbound call agents commit to meet the goals you specify. Leaving this task to our expert hands will let you reap these benefits:

  1. Improved profitability.

    Our outbound call center agents undergo rigorous training, use the latest technology, and are subject to close monitoring to guarantee the quality delivery of our outbound call center services.  With us, you can be certain that we are capable to give you your desired outcome–whether it is in making sales, streamlining the sales process, or improving customer satisfaction. For the end result, you can enjoy an increase in business earnings.

  2. Make the best use of time and effort.

    Finding qualified candidates to build your own outbound call center team is a tedious process. By outsourcing to us, you will instantly get a call center team to dedicate their time in reaching your goals for your customers. This lets you get your desired results faster, saving you time to work on other key areas of the business.

  3. Assured security of entrusted business data.

    Anderson Group BPO, Inc. holds an ISO 27001:2013 Certification. This means that our processes, technology, and people are more than capable to protect your data against risks, attacks, and vulnerabilities. With your data in our care, you can free yourself from worries about data security

  4. Cost-efficiency.

    Having an in-house outbound call center can be costly considering the office space and other overhead costs. By outsourcing to us, you can immediately obtain a skilled outbound team to achieve goals at a cost-competitive price. This allows you to save money which you can use to fund improvements in other areas of your business, such as product development. 

Below are some of the outbound call center services that Anderson Group BPO Inc. offers:

At Anderson Group BPO Inc, your success is our success. With this, you can be confident that our efforts to meet your business objectives will not falter. Send us an inquiry today at inquiries@andersonbpoinc.com to know more about our outbound call center and other BPO services.