Business Process Outsourcing
Combining technology with the skills, knowledge, and expertise of our people, we aim to provide exceptional customer service and seamless operations. Go beyond your ordinary call center and partner with us today.
We know your customers.
We know the best ways of reaching out to them, resolving their issues at the first call. We maximize omnichannel support such as live chat, email, social media or a telephone call, placing your brand right at your customers’ fingertips.
Data is the currency of the new age.
Having an efficient back office is necessary to keep operations flowing smoothly and to devise effective business strategies. However, keeping track of data is a time-consuming task. This is why we provide you with a team who is solely focused on providing organized and updated database.
Build the perfect team
Build an efficient outsourced team with staff leasing while retaining full control of your operations. Gain quality back office and customer support solutions without the hassle of added administrative duties.
The Anderson Advantage
With the business landscape evolving faster than ever, flexibility is key. Today’s consumers want an effortless customer experience and they want it now. This is where we come in.
WE KNOW STANDARDS
We are ISO 27001:2013 certified. This guarantees that all your company’s data is secured.
WE KNOW DIVERSITY
Get access to a vast pool of talents and brand experts in different industries when you need it.
WE KNOW FLEXIBILITY
Adapting to change is what makes a business. We deliver high-quality service customized to perfectly fit your brand.
WE KNOW YOU
When you succeed, we succeed. Together we will build a strong and robust extension of your business.
The Importance of Positive Scripting for Inbound Calls
The goal of a customer service script is to provide consistency when handling a large volume of inbound calls. However, it is also a strategy that many customers find unappealing. Even a person with no customer service experience can easily tell when a representative...
Steps in providing excellent Customer Service through Inbound Calls
Excellent customer service should help both the business and its customers. The latter get their issues resolved while the former gains repeat business by demonstrating a fast response. Modern and traditional channels for customer support like inbound calls are vital...
Staff leasing: It’s easy, it’s quality, it’s affordable
There’s a popular saying in project management: “It’s either you want easy, quality, or affordable -- pick two.” But what if you can have the best of all three? Our staff leasing services allow you to: Hire easy. Our staff leasing process only takes a few simple...
Office Locations
BGC
Unit 1504 Ecotower Building, 32nd Street Corner 9th Avenue, Bonifacio Global City, Taguig, Metro Manila 1634, PH
Ortigas
11th Floor, Wynsum Corporate Plaza
F. Ortigas Jr Road, Ortigas Center, Pasig, Metro Manila 1600, PH
Mandaluyong
20th Floor, Robinsons Cybergate 3, Pioneer Street, Mandaluyong, Manila 1550, PH
Hampton by Hilton 5th Floor Hampton By Hilton 42-50 Kimpton Road, Luton Bedfordshire, LU2 0FP, United Kingdom
Hampton by Hilton Suite 3, Level 27 Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000, Australia
Office 2201, Jumeirah Business Centre 4, Jumeirah Lake Towers, Dubai, United Arab Emirates