Multi-tasking is a skill sought after by employers. After all, a person with the ability to accomplish multiple tasks is a rare resource. But will a business really benefit from multi-taskers or is this simply an idealistic trend brought about by the immense possibilities technology brings us?
A study by the American Psychological Association proves that multi-tasking is actually unproductive and would actually cost a business more to sustain. Another study shows that people who are adept at multi-tasking are extremely rare, much rarer than we think.
Contrary to popular belief, seeking multi-tasking employees isn’t really a sound investment for your business. However, heavy workloads are the primary reason for the need to multi-task and they are ubiquitous for any business. How can this be resolved?
Thankfully, you can enter outsourcing in the equation. With outsourcing, employees won’t need to multi-task; they can focus on their roles in the team. Here are three reasons why:
Startups and SMEs tend to operate with extremely limited resources, from infrastructure to manpower. Meanwhile, business process outsourcing providers are equipped with all the resources needed to tackle large enterprise operations. Companies could take advantage of BPO providers’ resources to increase their capacity by outsourcing some of their non-core business tasks.
The expertise of BPO providers is spread across numerous business fields. Any process that includes tackling menial or repetitive tasks can be streamlined through outsourcing. Have no worries about giving out a variety of tasks; BPO agents undergo intensive training to fully enable them to accomplish different tasks.
A proper division of workload is an effective way to combat multi-tasking. Evaluate your operations and delegate non-core tasks to qualified individuals or parties. Outsourcing is one of the most effective and cost-efficient delegation methods in the modern business environment.
Avoid multi-tasking altogether!
You’re better off investing in a well-managed offshore team. We can relieve your business of the heavy workload that is weighing your team down. Check out our services or drop us a line through the details below.