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AGBI Library

Business hacks for modern entrepreneurs.

Discover useful business blogs that contain the latest industry trends, helpful data-centric guides, how to’s, techniques for business management and more.

The Importance of Positive Scripting for Inbound Calls

The Importance of Positive Scripting for Inbound Calls

The goal of a customer service script is to provide consistency when handling a large volume of inbound calls. However, it is also a strategy that many customers find unappealing. Even a person with no customer service experience can easily tell when a representative...

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Staff leasing: It’s easy, it’s quality, it’s affordable

Staff leasing: It’s easy, it’s quality, it’s affordable

There’s a popular saying in project management: “It’s either you want easy, quality, or affordable -- pick two.” But what if you can have the best of all three? Our staff leasing services allow you to:   Hire easy. Our staff leasing process only takes a few simple...

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3 Tips for launching a successful Holiday Promotion

3 Tips for launching a successful Holiday Promotion

The festive season is a time of hard work for businesses. With Black Friday and Cyber Monday deals around the corner, you will need to step up your campaigns. Social media management can help you maintain visibility in the community but you still need to consider...

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How Small Businesses compete for the Holiday Sales

How Small Businesses compete for the Holiday Sales

The holidays are a very profitable time for many businesses. While bigger establishments rely on extreme holiday deals and flashy marketing techniques, small-medium enterprises (SMEs) also have creative ways of luring in the holiday crowd. From social media management...

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When should you not use Email?

When should you not use Email?

In the age of social media, email remains a popular choice for many businesses. Email support services are always brought in to answer customer questions, send out survey forms and notify clients about new content or offerings. However, there are situations where you...

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Building trust during the Inbound Sales Process

Building trust during the Inbound Sales Process

An inbound call strategy is not just a matter of keeping a phone line open and waiting for customers to start calling. You need to use proactive steps like clear call-to-action in your content. Once you get the call, you now need to establish trust with your prospect....

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