Scaling a part of your business opens possibilities both for growth and challenges. Growth is always good but it demands a lot from the company. Expensive costs, time constraints, lack of manpower, and lack of expertise are just some of the roadblocks that could stunt the growth of your business or worse, it could cause serious damage to what you have built so far.
Fortunately, with Business Process Outsourcing, scaling a business can be easier. Anderson Group BPO Inc., a BPO provider with branches all over the world, is ready to support its clients with world-class business support services
Here are the areas of your business Anderson Group BPO Inc. can improve:
Customer Service/ Customer Relationship Management
With Anderson’s various Contact Center Solutions, you can create a better brand experience for your customers and potential buyers. Services like Inbound Calls, Social Media Management, and Chat would increase capabilities in functions like customer relationship management and customer service.
Outbound Calls and Email services can increase market reach and conversion rate of leads that would definitely give a boost to the business’ sales. AGBI call center agents are trained to be knowledgeable in different aspects of the client’s business so they are able to provide interested leads with sufficient and helpful information that can help with conversion of leads or closing of deals.
Cut down on time spent on repetitive menial tasks and potential labor costs with AGBI Virtual Assistants. AGBI Virtual Assistants are able to handle a multitude of administrative and secretarial tasks.
Make sure that your business is working with accurate and most updated information. AGBI Data Encoding along with other services like Data Validation and Research will help you create an accurate database and ensure that data decay doesn’t happen.
Marketing is a core business function that companies would want to handle themselves. AGBI’s Data Marketing and Social Media Management are services that complement any businesses’ marketing efforts. AGBI offers Data Analysis to help your business formulate effective market research. Our Social Media Management services can help your digital marketing team focus on strategy.
Businesses looking to save on rent can opt for Anderson’s flexible seat lease terms. Anderson offices are located in prime locations so clients can enjoy strategic business addresses by renting out workstations based on employee headcount.
Technology and Infrastructure
AGBI has advanced technology in its arsenal. From the latest VoIP phones to a blazing fast leased line internet connection, AGBI’s clients can immediately integrate these advanced technologies into their operations so they can see immense improvements in productivity and efficiency.
Discover how AGBI can improve your business! Check out our services or send an inquiry using the details below.