Our offices and our services remain open to serve despite the COVID-19 pandemic. Read our advice on keeping safe and staying productive as we face the 'new normal.'

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As several communities enter quarantine in order to deal with the coronavirus (COVID-19) pandemic, many organizations adapted with the help of technology. Thus, the Tech Lockdown webcast talked about the various technological tools and tips that businesses can use. The

While we wait for the COVID-19 quarantine to lift, let’s focus on one thing that we can do to support our front-liners: stay safe at home. Being in a business process outsourcing services industry, how could you maximize productivity …

At the time of this writing, the number of total confirmed novel coronavirus (COVID-19) stands at 82,787, with 46,618 of those confirmed to be active cases and a total of 2,817 for the recorded fatalities. The new strain originating from

Excellent customer service should help both the business and its customers. The latter get their issues resolved while the former gains repeat business by demonstrating a fast response. Modern and traditional channels for customer support like inbound calls are vital

There’s a popular saying in project management: “It’s either you want easy, quality, or affordable — pick two.” But what if you can have the best of all three?

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