It’s not the quantity but the quality of your years that matters. While this saying is often used to refer to the life of a person, it can also be used to refer to the growth of a business. A good example of this is Anderson Group BPO.
Established in 2013, Anderson Group BPO started off operating as a support to the main operations of Anderson UK, its founder. Eventually, key leaders of Anderson UK saw the potential of the company to grow into an esteemed BPO provider. This marked Anderson Group BPO’s journey in helping businesses reach their full potential.
Initially, Anderson Group BPO only provide services to businesses in the United Kingdom that have the same business nature as Anderson UK. Later on, the company also tapped markets in the United States and Australia. The BPO services it offered then include telemarketing, lead generation, and customer service.
With more and more clients seeing the value that Anderson Group BPO offers, the company was able to open a second facility in the Ortigas Central Business District a year later. In the second site, BPO clients of Anderson Group BPO belong to industries such as e-commerce, digital marketing, and healthcare.
It was also in 2014 when Anderson Group BPO became ISO 27001:2013 Certified. This serves as a testament to Anderson Group BPO’s capability to secure confidential business data against vulnerabilities, risks, and attacks. Said award is not only important for the company but also for its existing and future clients.
Just a few days in 2018, Anderson Group BPO celebrated another milestone. The company launched the opening of its third facility located at the heart of Mandaluyong City.
Although not a central business district like Bonifacio Global City and Ortigas, the accessibility and availability of various lifestyle and entertainment destinations around the area shaped the management’s decision to establish the third site in Mandaluyong. The branch serves to accommodate the growing clientele of Anderson Group BPO.
But it seems that the Mandaluyong site cannot meet this goal anymore. Even when it only opened about six months ago, the third site is already filled with clients. This means that Anderson Group BPO has grown from a handful to around 500 seats already. Plans for opening another site are now in the pipeline of the management.
Benefits of outsourcing to Anderson Group BPO
Going through this blog, you’ll discover that the secret behind Anderson Group BPO’s success lies in its successful client relationships. Clients entrust their businesses to Anderson Group BPO because they are able to truly take advantage of the benefits of outsourcing. This includes the following:
- Improved business revenue
- An improvement in operational efficiency
- Maximized business productivity
- Save on operational costs
- Ability to focus on other tasks that can generate more income
With the growth of its people as its mission and growth of businesses as its vision, you can earn a trustworthy partner with Anderson Group BPO.
To know more about how we can help you, contact us today!
Paulo Salud | Business Development Manager
AU: +61 3 8375 8972
UK: +44 333 331 0547
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