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Contact Center Solutions

Bring in new patrons and keep your existing customers happy with the help of a team that will serve as ambassadors of your brand.

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Customers are the most valuable asset of a business. Reaching new people for your business is as important as maintaining a good relationship with existing customers. Get steadfast customer support to help you earn a stable revenue and open doors for business success. We offer business solutions for various contact center needs. AGBI ensures that every customer service representative exceeds expectations across all platforms.

contact center solutions – inbound calls

INBOUND CALLS

  • Customer Care
  • Help Desk
  • Technical Support
  • Data Validation
  • Sales
  • Order Management
  • Reservation Management
contact center solutions – outbound calls

OUTBOUND CALLS

  • Telesales
  • Telemarketing
  • Fundraising
  • Appointment Setting
  • Lead Generation
  • Data Validation
  • Survey
  • Welcome Calls for New Customers
  • Return Calls
  • Reminder Calls
contact center solutions – virtual assistants

VIRTUAL ASSISTANTS

  • Correspondence  
  • Record Management
  • Research
  • Data Presentation
  • Calendar Management
  • Voicemail Management
  • Contact Management
  • E-mail Management
  • List Building
  • Transcription
contact center solutions – social media management

SOCIAL MEDIA MANAGEMENT

  • Answering queries
  • Responding to comments
  • Generating automated responses
  • Commenting on related posts
contact center solutions – email

EMAIL

  • Customer Care
  • Technical Support
  • Help Desk
  • Data Validation
  • Inbound Sales
  • Order Management
  • Reservation Management

contact center solutions – chat

CHAT

  • Customer Care
  • Technical Support
  • Help Desk
  • Data Validation
  • Inbound Sales
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Ready to reach greater heights? Talk to us today!