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We Know Social Media Management

Helping you engage with your online community.

Are your audience always on Facebook, Instagram, Pinterest, and Twitter? If yes, then you need to start building your presence on these platforms and spark conversations with your customers! What sets our customer service delivery apart is that our process is molded by the needs and wants of the customers.

Our Social Media Management Services

Stay on top of inquiries with a dedicated social media response team. Our team does not just answer questions; they also embark on comprehensive competitor research and market research. We help improve your services through social media analytics and social listening to figure out the best ways to respond to comments and listen to suggestions.

Get social with AGBI:






The Importance of Positive Scripting for Inbound Calls

The Importance of Positive Scripting for Inbound Calls

The goal of a customer service script is to provide consistency when handling a large volume of inbound calls. However, it is also a strategy that many customers find unappealing. Even a person with no customer service experience can easily tell when a representative...

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3 Tips for launching a successful Holiday Promotion

3 Tips for launching a successful Holiday Promotion

The festive season is a time of hard work for businesses. With Black Friday and Cyber Monday deals around the corner, you will need to step up your campaigns. Social media management can help you maintain visibility in the community but you still need to consider...

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