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Position Title:
Customer Service Representative – Travel Account

Department:
Operations

Reports to:
Team Lead

Country/Business Unit:
Philippines

               

Responsibilities

As a Customer Service Representative – Travel Account, your daily duties and responsibilities shall include:

  • Provide assistance related to Travel and Hotel business such as tourist attractions, flight bookings, holidays, hotel reservations and more.
  • Do the proper documentation of customers’ inquiries and responses for future reference.
  • Work in a fast paced environment and multitask
  • Handle customer’s complaints in a professional and polite manner
  • Provide exceptional and outstanding customer service.

Minimum Qualifications:

Required Education:     College level/ College Graduate of any degree

Required Experience:    least 6 months of experience in a similar call centre position

Good data entry and typing skills

Proficient in relevant computer applications

 

Key Competencies:    

Excellent Communication skills

Verbal and Written/documentation skills

Ability to multi task with ease

Problem Analysis and problem solving

Must have good attention to detail

Resilient and adaptable to constant changes

Flexible with work hours

 

Please send your resume to: phrecruitment@andersongroup.uk.com

Or visit us in one of our Offices:

BGC Branch: Ecotower Building Unit 1504, 32nd Street corner 9th avenue Bonifacio Global City, Taguig City Philippines

Ortigas Branch: 11/F Wynsum Corporate Plaza, #22 F. Ortigas Jr. Road Ortigas Center,Pasig City Philippines