Accurate information is essential in coming up with the right decisions. Its importance is highly apparent in the medical, legal, and business sectors where decision-making is anything but unimportant. Examples of crucial decision-making in these sectors are the diagnosis of a patient, the sentence of a person on trial, and the next product to offer respectively.

When the information comes from real-time events such as meetings, hearings, and operations, however, securing information is a challenge. This is where transcription comes in. 

What Is Transcription?

In a nutshell, transcription refers to the process of converting speech into written text. The speech can come from various sources such as real-time events, audio files, and video files. A transcriber accomplishes this task through the use of a keyboard or with the help of a transcription software. Enabling a permanent record and obtaining the information you need quickly are the primary benefits of this activity.

Prior to the invention of cassettes and recorders, a transcriber can only transcribe live speech. This means that he or she needs to attend the specific event and transcribe real-time. This is why transcribers are skilled in writing by shorthand back then. True enough, the process of transcription is very difficult before. 

As you know, this is not the case anymore nowadays. Real-time transcription is now obsolete. Today, people can just use their smartphones to record the audio or video of an interaction, then upload it on a computer or save it online. Few seconds after, they can already send it to a transcriber anywhere in the world via the channel that works best for them.

With this development, transcribers are now able to accomplish their task asynchronously. They can replay audio or video files as much as they want in order to get the right words and produce accurate text versions. The technology today also gives them the opportunity to adjust the tempo or filter the sound of audio or video files that are low in quality. 

Outsourcing Transcription

Although transcription seems easy, it can be laborious and time-consuming. This is especially the case when files are lengthy and have poor quality. As a result, many organizations are choosing to avail transcription services offshore. This allows them to obtain accurate records while enjoying reduced expenses for labor and equipment.

Anderson Group BPO is an outsourcing solutions provider that helps organizations achieve their goals through its flexible and unique solutions. We can provide you with error-free and comprehensive transcripts that can contribute to your success in launching a revenue-driving product, providing the best healthcare, or letting justice prevail.

We are also ISO IEC 27001:2013. It is an official proof that attests to the reliability of our people, systems, and processes in protecting information against uncertainties. This includes leaks, breaches, and hacks. With us, you can be worry-free with the data you entrusted. 

Our Transcription Services

We offer transcription services for the business, legal, and medical sectors.

business transcription

Business Transcription

Information from key business interactions is essential. It provides support in corporate decision-making for key business activities such as product development, sales, and marketing. It also serves as a reliable reference to prevent business disputes among clients and employees.

Some of the business interactions and transactions that we can transcribe for you are:

  • Conference
  • Teleconference
  • Seminar
  • Webinar
  • Meeting
  • Interview

legal transcription

Legal Transcription

In an industry that exists to let the truth prevail, access to correct information is a must. It gives support to decisions that can be as crucial as determining the life sentence of a person. This amplifies the need to secure and organize all details in a legal proceeding.

Below are some of the legal proceedings that can undergo our transcription services:

  • Hearing
  • Trial
  • Interrogation
  • Deposition
  • Arbitration
  • Mediation

medical transcription

Medical Transcription

It is critical for the medical sector to have accurate records of their patients. A missing comma in a record can alter the entire diagnosis of a person. With lives on the line in this field, it is an absolute must to have error-free and thorough medical records.

Some of the medical reports that we can help you with are as follows:

  • History and Physical
  • Consultation
  • Laboratory
  • Radiology
  • Pathology
  • Operative
  • Rehabilitation
  • Discharge Summary
  • Psychological Assessments
  • Autopsy

Benefits of Outsourcing Transcription

Below are the benefits of outsourcing transcription offshore:

Efficient manpower

Transcription requires specialized skills such as hearing acuity and grammar understanding. It even sometimes needs someone knowledgeable about an industry as files may contain industry-specific jargons. BPO firms have the efficient manpower that can accommodate all your transcription needs. This frees you from the burden of finding the right talent that can help your organization. 

Maximized productivity

As mentioned, transcription is a tedious process. It can require replaying an audio or video file over and over just to get the right words. It is also extra challenging to transcribe files that are low in quality. Outsourcing transcription to a capable and trustworthy provider frees you from this burden. At a faster time, you can obtain accurate records that can help with your decision-making. 

Reduced expenses

In general, outsourcing offshore has a lot of cost advantages. You can obtain skilled transcribers at a much lower cost compared to hiring a transcriber around your area. You can also save on operational expenses for equipment such as computers and workstations. BPO firms also have the essential technology that transcribers need. 

Faster turnaround

BPO firms have capable talent and up-to-date technology to deliver efficient transcription services. As a result, you can expect faster turnaround times.

Industries That Outsource Transcription

Below are some of the most common industries that outsource transcription:

  • Retail
  • Medical
  • Education
  • Financial Services
  • Legal Services
  • Law enforcement
  • Journalism and News
  • Hospitality and Tourism
  • Media and Broadcasting
When to Outsource Transcription

Consider outsourcing transcription if you hope to:

  • Use your time and energy efficiently
  • Take pleasure in faster turnaround times
  • Obtain efficient manpower
  • Ensure the safety of information
  • Receive accurate records
  • Lower down operational expenses
  • Save time in obtaining talent
  • Start the transcription process immediately
  • Focus on core competency
  • Ensure the safety of shared information

Please keep in mind, however, that you can only fulfill all these hopes with the right BPO partner.