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Call Us:   PH +63 02 3491 73 25   |   AU +612 9060 7277   |   PH +63 956 938 1651   |   UK +44 20 3677 5595   |    US +1 619 771 0004

We Know HR & Payroll Outsourcing

Maintain full control of your outsourced teams.

No time to keep track of your payroll and miscellaneous employee administrative duties? Manage your outsourced teams remotely and effortlessly with our HR & Payroll Outsourcing Services. Get full visibility of their daily operations through regular performance reporting and transparent SLA processes, as well as enjoy great retention rates through effective employee engagement initiatives. All our offshore staff leasing services work through open communication with your dedicated Team Leaders and Operations Manager.

Take care of your team with our HR & Payroll Outsourcing Services

  • New Employee Onboarding Pre-employment Requirements & Job Orientation
  • Compliance to Philippine Government-mandated Compensation and Statutory Benefits/Deductions
  • Timekeeping and Payroll (software is based on client preference)
  • Regular Employee Engagement Initiatives, Training, and Surveys
  • Performance Management Escalations and Incident Reporting Processes
  • Labor Relations

Certifications

ISO 27001:2013 Certification
DPA Certified
PCI-DSS Certification

Case Study

Recruitment Process Outsourcing Client

The Challenge

The Client had issues with their previous provider due to poor service management. Lack of procedures, substandard service deliveries, and disorganized employee management badly affected their operations. These led them to look for a better outsourcing partner in Anderson.

The Solution

We provided our RPO Client with a new team of recruitment assistants to pre-screen quality candidates to their end client accounts through a series of background checks and interviews. To make sure our outsourced employees comply with our quality standards and exceed the Client expectations, employee training was included in their package.

The Results

Excellent performance was achieved by our outsourced teams through faster sourcing of qualified candidates for our RPO Client. Our Client gained wider access to talent who are more fitting for the roles required by their accounts. They also experienced a positive change in their attrition rate through our Anderson employee engagement and team-building initiatives. Seeing the outstanding performance in deliverables, the Client expanded their team with us.

%

Attendance rating surpassed the 95% Client target

%

Attendance rate increased compared to the previous provider

Daily candidate submissions per agent

Number of accounts handled by Anderson for Client

We Are Anderson Group

We know contact center solutions. We deliver a suite of comprehensive and world-class business process outsourcing services focused on developing customized and exceptional solutions for our clients and partners. Find out more about our services at andersonbpoinc.com

Manage your outsourced teams with AGBI.






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