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Position Title:
HR Manager


Reports to:
Managing Director

Country/Business Unit:


  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
  • Contributes to team effort by accomplishing related results as needed
  • Retention plan for employees
  • Business improvement
  • Process improvement
  • Perform other related duties as assigned

Minimum Qualifications:

Required Education:    

  • Candidate must possess at least a Bachelor’s/College Degree in Psychology or another significant course

Required Experience:

  • At least 3-5 years of working experience in the related field preferably in a BPO Industry

Key Competencies:

  • Excellent communications skills, including influence and consulting
  • Excellent program management skills, including implementation and feedback analysis; leadership skills
  • Ability to translate business needs into human resources initiatives
  • Ability to manage change across a broad population
  • Applicant must be willing to work in Ortigas and/or Taguig
  • Resilient and adaptable to constant changes
  • Flexible with work hours

Additional Details:

  • Location: Ortigas, Pasig
  • Shift: Shifting Schedule

Please send your resume to

Contact us: (02) 3491 – 7325

Or visit us in one of our Offices:

Ortigas Branch: 11/F Wynsum Corporate Plaza, #22 F. Ortigas Jr. Road Ortigas Center, Pasig City Philippines

Mandaluyong Branch: 20th Flr Robinsons Cybergate 3, Pioneer St., Mandaluyong

BGC Branch: Unit 1504 Ecotower Building, 32nd Street corner 9th Avenue Bonifacio Global City, Taguig City Philippines

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