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The Importance of Positive Scripting for Inbound Calls

The Importance of Positive Scripting for Inbound Calls

The goal of a customer service script is to provide consistency when handling a large volume of inbound calls. However, it is also a strategy that many customers find unappealing. Even a person with no customer service experience can easily tell when a representative...

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Staff leasing: It’s easy, it’s quality, it’s affordable

Staff leasing: It’s easy, it’s quality, it’s affordable

There’s a popular saying in project management: “It’s either you want easy, quality, or affordable -- pick two.” But what if you can have the best of all three? Our staff leasing services allow you to:   Hire easy. Our staff leasing process only takes a few simple...

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