We Know Customer Support
Placing you where your customers are.
Get a dedicated team to help you assist your customers better. We offer omnichannel support for contact center solutions for SMEs everywhere. Our services extend from phone calls to emails, live chat, social media, and other platforms your customers use. With us, you know that every customer service representative exceeds expectations across all platforms.
Improve Consumer Experience with our Customer Support Services
We know your customers. We know the best ways of reaching out to them, resolving their issues at the first call. We maximize omnichannel support such as live chat, email, social media or a telephone call, placing your brand right at your customers’ fingertips.
Keeping You in Control of Your Staff
Here at AGBI, we want you to still be in control of your team. However, we understand that it’s daunting to go through the recruitment process and piles of paperwork that come with it. This is where we come in. We’ll take over the repetitive tasks while still looping you in the crucial parts of the process, such as choosing your best candidates. Partnering with us only requires 5 easy steps:
1
You provide us with your Job Description
2
We source, then shortlist the best candidates
3
You interview your favorite candidates over Skype or other video conference platforms
4
We onboard employees and provide initial training
5
Now housed in our modern offices, the staff reports directly to you
We are Anderson Group
We know. We deliver a suite of comprehensive and world-class BPO services focused on developing customized and exceptional business solutions for our clients and our partners.